Frequently Asked Questions

Everything you need to know about building, ordering and managing your personalised Supplestack.

Getting started

What is Supplestack?

Supplestack is a personalised supplement packing service. You choose the vitamins and supplements you want from our available range, and we organise your selection into 30 convenient daily sachets, making your supplement routine easier to manage.

How is Supplestack different from a multivitamin?

Traditional multivitamins contain a predetermined combination of nutrients in a single formula. With Supplestack, you choose individual supplements, including their available forms and strengths. We then pack your chosen combination into daily sachets rather than combining everything into one tablet.

Does Supplestack recommend which supplements I should take?

No. Supplestack is designed to simplify supplement routines, not decide which supplements customers need. You have control over your selection and can choose based on your existing routine or recommendations from a qualified professional.

What comes in a Supplestack order?

Each order contains a personalised box with 30 individually packed daily sachets. Every sachet contains your selected combination of supplements, providing a complete 30-day supply.

Building your stack

How do I build my own supplement stack?

Visit our custom builder, browse the available supplements and select the products you'd like. You can choose from different forms and strengths where available. Once you've completed your selection, review your stack and proceed to checkout.

How many supplements can I choose?

You can select between 3 and 12 different supplements for your personalised stack. Your chosen combination will be packed into each of your 30 daily sachets.

Can I choose different supplement forms and dosages?

Yes. Where multiple options are available, you can select your preferred supplement form and strength directly through our builder. Each product displays its available options before you add it to your stack.

Can I check the ingredients and dosages before ordering?

Absolutely. You can explore our full supplement range, including available forms, strengths, dosages and ingredient information.

You can also review the individual supplements in your completed stack before purchasing.

Explore our supplements: https://supplestack.co.uk/pages/ingredients

Are the supplements blended together?

No. Your chosen supplements remain in their individual tablet, capsule or softgel forms. We organise them together into daily sachets rather than creating a new blended supplement formula.

What if you don't offer a supplement I currently take?

We're continually reviewing and expanding our range based on customer feedback. If there's a particular supplement, form or dosage you'd like us to offer, feel free to contact us with your suggestion.

Do you offer powdered supplements such as creatine or protein?

We don't currently offer large-serving powdered supplements such as protein or creatine. Our service focuses on supplements available in suitable tablet, capsule and softgel formats.

Pricing & subscriptions

How much does Supplestack cost?

Our personalised 30-day packs start from £29.99 for a one-off purchase or £24.99 with a subscription.

Both options include 3 supplements of your choice in every daily sachet. You can add additional supplements for £3 each per 30-day supply, up to a maximum of 12 supplements.

UK delivery is included.

Do I have to subscribe?

No. You can purchase your personalised Supplestack as a one-off order without subscribing.

If you'd prefer regular deliveries, you can choose a subscription and save £5 per order.

How much do I save with a subscription?

Subscribing saves you £5 compared with the equivalent one-off order.

Your subscription provides recurring deliveries of your personalised 30-day supplement supply.

Can I pause, modify or cancel my subscription?

Yes. You can manage your subscription through your customer account, including modifying, pausing or cancelling it.

This gives you flexibility as your routine and preferences change.

Can I choose a different supplement combination for a future order?

Yes. When placing a new one-off order, you can build an entirely different combination using our custom builder.

If you have an existing subscription, you can access the available subscription management options through your customer account.

Orders & delivery

How long does it take to prepare my order?

Every personalised Supplestack is packed specifically for your selection.

Please allow approximately 1–4 working days for your order to be prepared before dispatch.

How long does UK delivery take?

Once your order has been dispatched, UK delivery usually takes approximately 1–3 working days.

Is delivery included in the price?

Yes. We offer free UK delivery on our personalised supplement packs, including both one-off purchases and subscriptions.

Do you deliver outside the UK?

We currently deliver within the United Kingdom only.

We're open to expanding our delivery options in the future.

How often will my subscription arrive?

Our standard subscription provides a new 30-day supply approximately every 30 days.

You can manage your subscription and available delivery preferences through your customer account.

Supplements & sourcing

Where do your supplements come from?

We source our supplements from established UK suppliers,.

Our focus is on organising existing supplements into personalised daily sachets rather than manufacturing our own supplement formulas.

You can learn more about our sourcing and packing process here: https://supplestack.co.uk/pages/quality-sourcing

Customer support

What if I need help with my order?

Our team is happy to help with questions about your order, the custom builder or using Supplestack.

You can contact us through our website: https://supplestack.co.uk/pages/contact

Or email: support@supplestack.co.uk

Ready to Build Your Stack?

Choose your supplements and create your personalised 30-day pack.